Returns Policy

Return & Refund Policy — Print-on-Demand Merchandise

Each T-shirt, tote, hat and hoodie is made to order especially for you. For that reason, we’re unable to offer returns or exchanges due to change of mind, fit preference, or size selection.

We understand sizing can sometimes be tricky, so we kindly recommend reviewing the size guide carefully before placing your order.

If your order arrives damaged, misprinted, or incorrect, please contact us at support@alisonfriend.com within 2 days of delivery with your order number and a photo of the issue. We’ll happily make it right with a replacement, store credit, or refund.

Shipping costs are non-refundable unless the item was damaged or incorrect.

We truly appreciate your understanding and support!